Privacy Policy

1. Introduction

Wiegmann Woodworking & Fireplaces ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our contact forms, or interact with our advertisements on platforms like Meta (Facebook/Instagram) and Google.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. This may include:

• Contact Data: First and last name, email address, phone number, and postal address.
• Project Details: Information regarding your specific project, preferences, and timeline.
• Automatically Collected Data: IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.

This information may be collected directly through our website contact forms or via lead generation forms on third-party advertising platforms such as Meta and Google Ads.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To communicate with you regarding your inquiries, projects, and appointments.
• To send you text messages (SMS) or call you regarding your requested services, estimates, or scheduling, provided you have given prior express written consent.
• To improve, personalize, and expand our website and marketing efforts.
• To comply with legal obligations and resolve any disputes.

4. SMS and Auto-Calling Compliance (TCPA)

By providing your phone number and opting in through our contact forms or lead ads, you consent to receive informational and promotional calls and text messages (SMS) from Wiegmann Woodworking & Fireplaces. These communications may be generated using an automatic telephone dialing system or pre-recorded voice.

• Consent is not a condition of purchase.
• Message and data rates may apply.
• You may opt-out of receiving text messages at any time by replying "STOP" to any message you receive.
• For help, reply "HELP" or contact us directly.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Compliance: When required by law, subpoena, or other legal processes, or to protect our rights, property, or safety.

Important Note on SMS Data: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Third-Party Advertising and Analytics

We use third-party platforms like Meta (Facebook Pixel) and Google (Google Analytics, Google Ads) to understand how users interact with our website and to deliver relevant advertisements. These platforms may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet to provide measurement services and target ads.

You can opt-out of the collection and use of information for ad targeting by visiting the Digital Advertising Alliance's opt-out page or adjusting your device tracking settings.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

8. Your Data Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: